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Hybris Marketing on-premise inbound integration with social


I'm planning an integration between Hybris Marketing on premise and Facebook/Twitter and google+ through SAP Cloud Platform Integration Service, for data arvesting from social pages in Facebook/Twitter/Google+.

Looking into i cannot find any integration scenario between Facebook/Twitter and Hybris Marketing On-premise. Does this mean that integration peace from Socials to SAP CLoud Platform integration can be taken from flow of Marketing cloud package, while second piece about HCI Hybris Marketing on-premise web service needs to be built and mapped in HCI from scratch?



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3 Answers

  • Best Answer
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    Former Member
    Jan 23 at 11:50 PM

    Dear Marco,

    For on-premise you will need to use SAP Data Services as a standard solution. Based on your yM on-premise release you can find the corresponding RDS like "Configuration Guide -Getting Started with implementing rapid data load for SAP Hybris Marketing V6.12".

    see more at:

    With regards,


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  • Jan 23 at 11:33 AM

    Dear Marco,

    I would recommend you to check these blogs:

    I hope this helps.


    Kunal Bansal

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  • Jan 23 at 02:11 PM

    Hi Kunal,

    Thank you very much for your reply. However both guides are referring to Google Analytics (where there is also an API package available in https.//

    My question is instead about integration with social networks for data management, to pull all data about social posts into Hybris Marketing on-premise.

    Many thanks

    Marco Ricciardiello

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    • Hello Kunal,

      I need to do the configuration steps to integrated yMKT onpremise 1709 SP01 with Facebook (inbound configuration to retrieve posts). I didn't find any documentation or guides on this. Do you have anything you could share?

      Did you use SAP Data Service for this integration?