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Costing for activity types in CS

Dear All

Hope you all are doing well.I want to perform costing on service order based on activity type for Customer Services. These activities should be assigned to service material. How can activities assign to service materail? Currently I have configured valuation catagories , assign cost elements to value catagories, define activity types,Price planning for activity type and assign these activity types to work center.

Your immedite response is higly appreciable

Thank you,

Nomi

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3 Answers

  • Posted on May 20, 2008 at 07:57 AM

    Dear Pete

    My scenerio is based on Home Appliances customer services.

    What I have to do is to charge the customer for the services performed like visit charges for AC,Visit charges for Fridge....so what i have done right now is defined activity types for these opeations and defined UOM in AU (Activity Unit).

    What is your best suggestion?

    Thank you

    Nouman

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    • Former Member

      Hi,

      There is a concept called DIP PROFILE in CS so through that you can put service charges and while determining material in CS you can select criteria activity type and you should maintain the price in the condition type and as soon as you run DIP PROFILE i.e. DP90 it will pick up that price and sales document will gets generated. Define a service material and use that one in material determination and use activity type criteria to determine that material so that your purpose will survive.after techo you have to run the DP90 to generate salesdocument and thenbill.

      pls check and let me know

      regards

      satish

  • Posted on May 28, 2008 at 07:05 AM

    Dear All

    Really sorry for late reply! DIP Profile helps a lot in Configuring Quotation and Billing document. What I did was

    1. I create activities with the help of CO consultant and give price to the activities type.

    2. Setting performed for DISPLAY OF COST in Maintenance and Service Processingļƒ Basic settings for these activities.

    3. Assign Cost element for these activities.

    4. Assign these activities type to the work center.

    5. Define Services Materials for each activity type so that they can be displayed in my quotation and billing document.

    6. Assign services materials to DIP Profile as such:

    u2022 Define planned cost u2013 Total Record as source.

    u2022 In Material Determination for profile I assign each of my service material to Transfer cost and Quantity and assign respective cost and revenue element of that activity type to the Service material.

    When I create a service order with revenue u201CSM02u201D.I do not specify service material. I assign my activities types in operations and when I calculate costing it sums up all the revenue in costing for planned costs but when I create quotation and billing document for the service order it shows individual material for each activity type and its amount on item data and total is displayed in header data against EK01 condition type moreover planned and actual cost are displayed in service order.

    The problem is, I have not create any condition record nor assign these condition type to my pricing procedure as value is arising from activity type.

    Which condition types can be assigned to pricing procedure so that they can pick up the value of the activity type?

    Thank you

    Nomi

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    • Dear Peter A

      Yes sir i am using two order types service order and repair order.I have copied Standard Repair Order "RA" for repair processing and using serice order "SM02".

      Actually i dont want to use repair order for generating service order automatically because it always generate Non revenue based service order and i want to use revenue based service order, when my service material is under repair so what i did is i copy standard RA and change sales document type Indicator to F so now it i can manually tranfer the material to different storage location without generating service order.

      Next i am creating Service order from Service notification and these two order types can be used from single notification.

      Thank you

      Nomi

  • Posted on May 20, 2008 at 07:43 AM

    Nomi,

    I'm a little confused here..

    Activity types are used for time related costing.

    Service materials (material masters) are used for costing stock and/or services.

    These two are not related.

    Can you please give more details?

    PeteA

    [www.pjas.com]

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    • Dear Pete

      I am using activity type UOM as AU (Activity unit) for the purpose of costing yet i am using service material to assign these actititescost to be encountered in the quation and billing document and detail for costing is provided in my last reply

      Am i on the right path?

      Thank you

      Nomi

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