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Former Member
May 20, 2008 at 02:58 AM

Mass Cancellation & Substitution of Items on Sales Orders

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Hi,

We have a situation where customers have placed orders 6+ months ago for goods ot be released for a sale in the next month. What has happened is some of these items have been discontinued.

I have 2 questions:

1. Is there any way to remove the discontinued items from all open sales orders without manually going into each order?

2. Is there any way to set up subsitute items for these discontinued products and automatically change the orders to supply the susbstitutes?

Thanks in advance.

Michael