ESS - Payslip - Problem: User XYZ does not exist in this period

[former_member544888]

Hello experts! I have a problem with the portal --> ESS --> payslip. A user receives the message "User XYZ does not exist in this period". The problem only occurs with him. I have already looked into infotype (0105) subtype (0001) and everything seems to be fine there. Any suggestions for solution?

[J_D]

Did you check that the IT0105 record hasn't been date delimited?

Does the SU01 user account have a validity end date in the past?

[former_member477576]

Hi Alexei,

Please go through the KBA 2300608 - JCO configuration for ESS which addresses the similar issue.

Regards,

Sneha