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Former Member
May 19, 2008 at 02:34 PM

Service Ticket or Ticket in Support

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Hello All,

We are in process of building a support process; I would like to have you valuable suggestions on this, what kind of information would be required in order to build a ticket.

I mean can any one suggest me what are the basic parameters or information need to be sent by the User so that we can make that as ticket.

Thanks

Sundhu