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GRC Access Control 10.1 - Service Now Integration

Jan 22 at 03:03 PM

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Former Member

Hi Gurus

We are on GRC 10.1 SP 14and planning to integrate with Service Now, As part of that we would like to have the status of a GRC Access Request posted to Service now on a periodic basis. Calling GRAC_REQUEST_STATUS_WS web service from Service Now would give the info, But this would cause lot of communication back and forth to find the status for each request. Is there a better way to update the status of a GRC Access Request to Service now request (May be GRC updating Service now on a periodic basis) ?.

Appreciate your input.

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