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Job Service - Mailer error? SAP 9.2 PL8

Jan 22 at 10:30 AM

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Former Member

Hi SAP guru's, i need your help.

i have upgraded to SAP B1 9.2 PL8, and i used the live chat for 2 months, then i can no longer see the users in that chat dashboard. i have checked the license manager and try to run the Job Service - Mailer it returned an error "Cannot start service: COnfiguration is not correct or cannot connect to database"

i have checked the database and all configuration are correct. please i need help, i run out of ideas. thank you guys in advance.

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Dear Alex,

please note that I have changed the tag to SAP Business One as I believe you have a higher chance to get an answer from the experts monitoring that tag. Support Services is rather meant for general support related questions and support related tools.

Best Regards,

Ervin

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Former Member

Thank you Ervin.:)

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1 Answer

Best Answer
Nagarajan K Jan 24 at 01:04 PM
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Hi,

Follow recommended solution from SAP note,

2418208 - Cannot start service;Configuration is not correct or cannot connect to database

Regards,

Nagarajan

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Former Member

thank you so much Nagarajan. that resolved my prob.

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