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Former Member

Job Service - Mailer error? SAP 9.2 PL8

Hi SAP guru's, i need your help.

i have upgraded to SAP B1 9.2 PL8, and i used the live chat for 2 months, then i can no longer see the users in that chat dashboard. i have checked the license manager and try to run the Job Service - Mailer it returned an error "Cannot start service: COnfiguration is not correct or cannot connect to database"

i have checked the database and all configuration are correct. please i need help, i run out of ideas. thank you guys in advance.

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  • Dear Alex,

    please note that I have changed the tag to SAP Business One as I believe you have a higher chance to get an answer from the experts monitoring that tag. Support Services is rather meant for general support related questions and support related tools.

    Best Regards,

    Ervin

  • Former Member

    Thank you Ervin.:)

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1 Answer

  • Best Answer
    Jan 24 at 01:04 PM

    Hi,

    Follow recommended solution from SAP note,

    2418208 - Cannot start service;Configuration is not correct or cannot connect to database

    Regards,

    Nagarajan

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