on 05-19-2008 9:50 AM
Hi,
can anybody pls tell me Customer Complaints , corrective &Preventive action comes under which modules.
Either it comes in SD or QM
What settings we have to do?
Regards,
Rahul
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Dear Rahul
Its under CRM
regards,
Sudhir
If I can Understand you clearly,
The entire scenerio is coved in the CRM modules for Complaint Management System.
reward points if helpful,
Amlan Sarkar
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