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problems with my trial license, user id P2000101242 , cost of 2886 USD!

Hello,

I tried to install the trial license for 1709 Appliance together with AWS for training purposes

1) the first instance "cal-Demo" ran into an error.

I don't know how to delete it, Could you delete it or tell me how to delete it?

2) the second instance "cal-user" worked but now I get the message that I have to pay 2886 USD for 30 days!

. I dont know how to reconfigure this instance to the most minimal version which would cost around 50 USD for inactivity.

Could you help me on this and delete this instance or tell me how to reconfigure it?

with best regards

Rainer Marx

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2 Answers

  • Jan 22 at 08:12 AM

    Hello Rainer,

    ad 1.)

    You can delete the non-working instance in the instance page of SAP CAL (https://cal.sap.com > Instances > Click on instance > Terminate. Could you post the error message of the instance creation here so that we can check what happened there ?

    ad 2.)

    The amount is a rough forecast based on your past usage patterns. It comprises the monthly storage costs (which is typcally <100 USD) and the uptime hosting costs (typically 3-4 USD per uptime hour). You can bring down the costs a bit by de-selecting the BI platform and the remote desktop since those are optional virtual machines.
    During instance creation, go to the Advanced Mode (right lower corner of the screen) and uncheck the BI and remote desktop virtual machine in step 3. This step can not be undone. for that specific instance.

    Hope that helps.

    Best,

    Joerg

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  • Jan 22 at 08:24 AM

    Hello Rainer,

    The cost forecast depends also on the configured schedule options. For more information see https://calstatic.hana.ondemand.com/res/docEN/9b23918d3515483caa5e7192e91fd9ca.html, point 7.

    Best regards,

    Stanimir

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