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SAP BI 4.2 SP05 : BI Launchpad : Preferences

Jan 19 at 11:20 AM

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Dear all,

A non-administrator user is not able to change the preferences in BI Launchpad :

This error occurred: "Failed. Please check the logs or contact your SAP Business Objects Administrator"

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3 Answers

Hans Segers
Jan 19 at 11:37 AM
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Thanks Tammy,

That SAP Note describes opening the "Documents" tab in BI Launchpad.

That is not the issue, I can open the "Documents"-tab successfully.

The issue we have is changing a preference (General, Web Intelligence, ...) in BI Launchpad. When we click on the button "Save", the error message is displayed :

This error occurred: "Failed. Please check the logs or contact your SAP Business Objects Administrator"

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Hans Segers
Jan 19 at 11:49 AM
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Solution found :

Grant the right "Edit Objects that the user owns" on object "Everyone" (in Users and Groups) for the principal "Everyone".


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Tammy Powlas
Jan 19 at 11:24 AM
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Hello Hans - I recommend reviewing this SAP Note to see if it applies: https://launchpad.support.sap.com/#/notes/0002434349

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