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SAP HANA Express XSA - XSA_ADMIN user keeps on getting deacivated

Jan 23 at 06:58 PM

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The XSA_ADMIN account keeps on getting locked out. I keep on reactivating but it looks like the username and incorrect password maybe stored in somewhere and being used that keeps on locking this out.

Anyone had this issue and found the reason/solution?

Thanks,

Jay

xsa
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Former Member

Hi Jay,

Could you provide HANA Express version? Also, have you changed your HANA express password policy?

Regards,

Jian

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Hi Jian,

I am using the SAP HANA Express edition offered on CAL through AWS.

HDB version info:

version: 2.00.020.00.1500920972

branch:fa/hana2sp02

git hash:7f63b0aa11dca2ea54d450aa302319302c2eeaca

git merge time:2017-07-24 20:29:32

weekstone: 0000.00.0

compile date:2017-07-24 20:35:12

compile host:ld4551

compile type:rel

I am running into a lot of issues.

Thanks,

Jay

0

Hi Jian,

Any updates? We are still having this issue. We upgraded the HANA Express edition on AWS to 2.00.023.00.1513691289 (fa/hana2sp02).

Is the the XSA_ADMIN password cached somewhere and are there services running as this user which is getting locked and then causing issues?

Thanks,

Jay

0
Former Member

Hi Jay,

I forwarded your issue to my colleague, don't have any updates yet.

It looks like your issue is similar to the following issue reported by others:

https://answers.sap.com/questions/380520/cal-sap-hana-express-cannot-access-administration.html?childToView=387425#comment-387425

Regards,

Jian

0

Hello Jay,

In testing, I have sometimes seen the need to use 'New incognito window' in chrome browser when connecting to some xsa applications. The incognito feature of the browser 'forgets' any previously used passwords.

Also, can you give details of what steps you took to do this: "We upgraded the HANA Express edition on AWS to 2.00.023.00.1513691289 (fa/hana2sp02)."

Thanks

-Andy

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Hi Andy,

I usually start the Chrome browser sessions in the 'New incognito window'.

I was able to patch the HANA Express edition on AWS activated through the CAL system from the version there Update from version 2.00.020.00.1500920972 to 2.00.023.00.1513691289 (fa/hana2sp02) - by using the HANA Express downloader to get the latest files and then install them. There are steps on how to do this at: Updating SAP HANA, express edition

I think some process has the wrong XSA_ADMIN password cached and using this to log in and causing the lockouts. It's hard to find out what is causing this issue.

Regards,

Jay

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