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May 17, 2008 at 01:03 AM

CMSS - SOAP exception error


I'm trying to connect my CRM 52 system to the CMSS application located on the java stack on the same box. I can see that the two applications are talking, however I can not get the drop down option for the ready/not ready status for the agent logged in. I traced this back to a SOAP exception being triggered when the method CL_BCB_SYSTEM=>GET_WORKCENTER_CAPBILITY makes a soap call for the soap method getWorkcenterCapability?

Has anyone encountered this issue and if so how did you fix the configuration? The agent can "login" and is seen in the CMSS application, but the agent can become "ready" for access.

My java logs of the CMSS are showing a WebServices Security error.

Thank you,