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Former Member

The session has been logged off or has expired. (FWM 01002) in Platform Search Application

Hi experts, good afternoon

I request your recommendation in the following issue.

Recently the APS services were split, after that we faced issues with the Platform Search, the indexing document were lost and the PlatformSearchData folder was consuming all the space in our local disk so I applied the SAP note 2147406 and 1932005 to resolve it. We run our indexing again and after 2 days the indexing documents were 0 so I applyed the SAP note 1726392 and I just leave one APS.Search in the cluster environment as the note specified, however when I open the Platform Search properties in the Application section I got the message error .

But it is only with porpeties option due to Indexing failure listing, Ranking and User security are working properly, so I log of and close my IE and try again and I am able to see the properties so I log of and perform the same steps so I got the same message error. I have restart the APS.Search services but it did not work, now the APS is indexing the documents but we are getting the message error.

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3 Answers

  • Jan 22 at 08:19 PM

    is your platform search settings is set to "Continous crawling " or scheduled crawling? Set it to "Scheduled ", rebuild the index.

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  • Jan 22 at 09:04 PM

    Do you by any chance have clustered or multiple webapp servers and accessing the CMC thru Loadbalancer ?

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  • Jan 24 at 04:39 PM

    Hi,

    Try follow the KBA 2237539 and 2007686

    Regards,

    Shreejith

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    • Former Member

      Hi Nair

      Thanks for the SAP notes, I have opened an incident with SAP also we tried with these notes but it did not work, we still have the issue. I will post the solution when we find it