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showF4Help Fails to open Search Help on SAP Screen Personas flavor unless screen is reloaded


Using the Option 2 (Assign a script to the onF4 event) where sample codes are given at

I bind a search help script event to an existing textfield's (F4 event) on a flavor.

Sample script is as follows:

session.findById("VBAK", "VBELN", '');

I can see the F4 help icon on flavor when I launch the flavor

But when I click on F4, or press F4 the custom event works, I can see the ALERT message

But the showF4Help() does not display the search help screen immediately.

Unless when I click on an other button or link on the flavor, the Search Help popup is triggered.

Could you please suggest a solution?

Best Regards,

f4.png (2.3 kB)
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1 Answer

  • Mar 31, 2018 at 05:06 PM

    Hello Eralper,

    Please check whether SAP note 2621359 can be implemented and if it resolves the issue.
    Please also be sure to have the most recent client note implemented.

    If the issue persists, then provide us with more details, e.g. Personas SP level, kernel version and patch level, SAP_BASIS version and SP level.


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