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Invoicing services and material deliveries together

Hello,

in one sales order there is a delivery of goods as well a services. Both should be invoiced together.

We know it is possible to create a batch invoice for that. That will not work when for example

-the sales order is created on a friday

-the delivery is done by next monday

-the service release is also done by next monday

ByD doesn't accept to create a batch invoice due to the different invoice dates. Even the invoice runs will not create a batch invoice.

Is there any way to force ByD to invoice the service and the delivery together?

Kind regards,

Klaus

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1 Answer

  • Best Answer
    Jan 24 at 08:03 AM

    Dear Klaus

    Invoice split will happen due to invoice date difference as well as posting date which by default system will take the current date.

    This is system's current design.

    The only workaround is to cancel either the delivery or service execution to have both to be invoiced on the same date.

    Please kindly refer to Knowledge Base Article 1500875 - Split Criteria in Customer Invoicing for detailed split criteria in Customer Invoicing.

    Regards,

    Carol

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