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Former Member
May 15, 2008 at 02:46 PM

Re:Reasons

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Hi Guru's,

please suggest me how to get the solution for this one.......

I would like to copy the Activity Partner,Interaction Center agent and Reason of one transaction into another Transaction.i was maintained Copy control between those transactions and i was creaed the transactions but the Reason did not copied from the preceding document.any configuration settings i have to do for copying the reason.