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Unhanded Exception

Jan 22 at 06:31 AM

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Dear Experts,

Im having below issue.

This is when I left my SAP remain login for a while, so my SAP will be locked.

My time setting for the SAP to be locked is 30 minutes.

When i come back to use my SAP, it will request me to insert login credentials again.

Thus, after I login back, SAP will prompt me this error, after click OK, SAP will stop working. It happened every time when I leave my SAP longer than 30 minutes.

I went trough the forum, and found out similar error issues but with different situation/reason.

I tried the suggested solutions as below:

1) Delete %temp% file etc.

2)Reinstall SAP, DI API and Crystal component.

3)Reinstall MSSQL Native client.

However, none of above solution solve my issue.

Is anyone can assist me on this issue?

Thank you in advance.

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1 Answer

Jitin Chawla
Jan 23 at 06:05 AM
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Hi,

Does this issue happen with all the users or any specific user?

regards,

Jitin

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Dear Jitin,

Only happen to one user, so far.

Is this because of the User's PC?

I deactivate the firewall, antivirus and lower the UAC already.

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Hi,

It can be due to preferences for the specific user.

You can get it investigated by logging incident to SAP Support.

regards,

Jitin

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Jitin Chawla

Dear Jitin,

Thank you so much.

Is there any other possible solution before i can proceed to log this issue into SAP?

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Hi,

Till the time the database is checked, it would be difficult to determine what exactly is causing.

If you can create and use a new User Id, it would help.

regards,

Jitin

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