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Flavio Machado Barbosa Neto

SRM Shopping cart - PDO Layer error (hierarchy position)

Jan 19, 2018 at 07:33 PM | 99 Views | Last edit Jan 19, 2018 at 11:38 PM 3 rev.

Hi experts, I'm working with SAP SRM 714 SP8 (SAPK-71408INSRMSRV), after upgrade, when I try to create a shopping cart with a hierarchy position (As Service Order):

After ordering the shopping cart, the system sends the following error:

“PDO Layer error”

And in the sequence:

When checking the ST22:

ERROR /SAPSRM/WF_FAC_APV 024

Note: this only happens when we create a shopping cart with herarchy.

Can someone tell me why the system sends this error?

tanks

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SRM Shopping Cart
pdo layer error
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2 Answers

  • Best Answer
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    Flavio Machado Barbosa Neto
    Mar 13, 2018 at 06:22 PM

    Ivy, Thank you very much for your response, but the problem was solved as follows:

    The Z_HIER_SERV1 extension was implemented in the determine_ds_hierarchy method which is in the class / SAPSRM / CL_APF_HIER_SERVIC

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    Ivy Li
    Feb 28, 2018 at 09:01 AM

    Hi,

    Please check if the following note is applied:

    2381623 - Follow-on note 2323567

    Meanwhile please attach dump file.

    BR,

    Ivy

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    • Ivy Li Flavio Machado Barbosa Neto
      Mar 14, 2018 at 01:32 AM

      Hi,

      apparently this is your own enhancement which lead to this error, and it is impossible to know it without investigating in your system.

      BR,

      Ivy