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CRM -> ERP Integration error with R3AUORDER - Message unreadable


We have an old CRM 5.0 system due to be decommissioned this year that is integrated with our SAP ERP 6.0 (EHP7) system. We have just recently started seeing SYSFAIL's in SMQ1 when we drill down to see what the error is the message is unreadable. The Message ID is SR053 but this doesn't really help us in finding out the cause of the failure.

Nothing has change on our CM system, so it's strange why this has started happening.

Has anyone seem this behaviour before? We are looking to understand why it's not successfully sending to ERP?



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1 Answer

  • Jan 22, 2018 at 02:40 AM

    Hi Mark,

    Is there any dump in the ECC side?

    For the unreadable messages, please check the following KBA and see whether it helps.

    2371955 - Special characters are showing as # (junk character) during data exchange

    Thanks and best regards,

    Julin Xin

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