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Former Member
May 14, 2008 at 03:57 PM

Campaign automization starts but next step is not executed (MKT Planner)

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Hi Experts,

I have another problem with marketing campaigns. I have an automized campaign, that is released. The campaign starts, but the next step (campaign element that should send an email; the workflow-assignment is set to 'Target Group to channel') does not start. If I check the workflow (SWI2_FREQ), I only see that the campaign-process has started. The workflow-item "Target Group to channel" is not displayed in the list, so that I guess it is not started (i don't get any eMails)!

I got the campaign automization working twice (for two different campaigns), but now I'm running out of ideas what might go wrong.

I'm waiting for good ideas to come ;o).

Thanks beforehand for helping,

Rainer

PS: Points will be rewarded!