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Former Member
May 14, 2008 at 12:01 AM

CRM 2007 CTI

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I’ve completed the steps below…..

1 . Maintained telephone number for the

calling business partner.

2 . Defined CMS Profile(Communication Management Software

Profile)

3. Then defined CMS System in T.Code

CRMM_IC_MCM_CCADM

4 . Then defined HTTP Connections

in T.Code SM59

I’ve completed the steps below…..

5. Maintained CMS Connection

Transaction code CRMM_BCB_ADM

6 . Assign CMS System defined to the defined CMS Profile.

Transaction code CRMM_IC_MCM_CCLNK

7. After doing all the above I go here to try and test the CTI

http://domain:port/ccsui/CSSUIStart.jsp

and I'm getting a "page cannot be displayed error"

I tested the HTTP connections in SM59 and the connections passed....anything obvious I've missed?

Thanks,

Nick