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Former Member
May 13, 2008 at 08:48 PM

CRM 2007 Upgrade from CRM 5.0 - Time line

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All,

We are on CRM 5.0 using IC Web Client and PCUI functionality. In PCUI we are implementing Marketing Planner, Campaign, Account Management. Along with that we have Interaction Record, Transaction Launcher, Inbox (in IC Web), Segmentation Builder, Targer Groups etc. We have around 75 - 80 Z* Programs in our CRM System. and the other systems we have are BI 7.0, EP 7.0, PI 7.0.

Here are my questions -

1) How long does it generally take for the Basis Team to Upgrade the System and make it running.

2) How long does it take for the Basic UI Configuration to make the Web UI up and running.

3) How can we retain the PCUI configuration as it is no longer in 2007.

I appreciate your help and Points will be rewarded.

Thanks