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Former Member
May 13, 2008 at 12:18 PM

Promblem with product while downloading form r/3 to crm

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Hi Experts

I'm trying to download product from r/3 to crm, while montring in r3am1 the system is showing the status wait and the message in additionl information field is Parent not O.K.:DNL_CUST_PROD1.

According to that message i'm trying to dowmload the customizing object DNL_CUST_PROD1 but it is stuck in sysfail status in smq2 in crm system, for this there is three queues, in the first queue the error message is Hierarchy ID R3MATCLASS already exists I deleted that queue and the second is moved from sysfail and 3rd queue is in sysfail with message *Hierarchy ID R3PRODHIER already exists, I deleted that queue also. After that I checked in smw01 the bdoc is in intermediate stage after reprocessing it is in F02 succesfull state.But in R3am1 DNL_CUST_PROD1is still showing Running status.

After that Again i try to download the product same error it showing.

For information R3MATCLASS Material Group,R3PRODHIER Product Hierarchy,R3PRODSTYP Product Subtype are all available in tran.code COMM_HIERARCHY.But why the error message is coming while downloding the product from r/3 to crm

Anyone can plz help me

Thanks

Bala