Dear All,
We have configured 5 satellites systems with Solution manager 4.0 for service Desk which are working fine.There is no problem in rfc' entries and authorizations etc in any of these servers.
When we try to create messages in one specific satellite (SAP 4.7 ) system, Error " Error 513 unable to create Support Desk Message" this message is displayed. At the same time , CRM_DNO_MONITOR shows the entry of this message Without External Reference number.
Can you please help me out !!
Points rewarded.
Regards,
Swati Zingade