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Crystal reports will not install. I get the error message below.

Jan 17 at 12:38 AM

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Former Member

How do i fix the installation error below. I have window 7 SP1

error.jpg (50.1 kB)
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1 Answer

Abhilash Kumar
Jan 17 at 09:21 AM
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Hi Dan,

Please see if the instructions in this KBA help:

2070981 - Installation of SAP BusinessObjects 4.1 client tools failed on Windows 7 with error of “windows version" in prerequisite.

If you can't open the KBA, here's what it states:

1. In the installation package, look for a file called "product.seed.xml"

2. Edit product.seed.xml

3. Find AllowedSuffix

4. Find:

<arg name="Property" value="Windows2008Above"/>

<arg name="AllowedSuffix" value="SERVER"/>

5. Change SERVER to WORKSTATION

6. Save File

7. Run setup.exe

-Abhilash

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