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Crystal reports will not install. I get the error message below.

How do i fix the installation error below. I have window 7 SP1

error.jpg (50.1 kB)
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1 Answer

  • Jan 17 at 09:21 AM

    Hi Dan,

    Please see if the instructions in this KBA help:

    2070981 - Installation of SAP BusinessObjects 4.1 client tools failed on Windows 7 with error of “windows version" in prerequisite.

    If you can't open the KBA, here's what it states:

    1. In the installation package, look for a file called "product.seed.xml"

    2. Edit product.seed.xml

    3. Find AllowedSuffix

    4. Find:

    <arg name="Property" value="Windows2008Above"/>

    <arg name="AllowedSuffix" value="SERVER"/>

    5. Change SERVER to WORKSTATION

    6. Save File

    7. Run setup.exe

    -Abhilash

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