Skip to Content

Video file type SAP Jam

Hi experts,

which video file type do I need, when I'm uploading a video in Jam? We currently have the problem that a video is not correctly uploaded/viewed...This example is a flv video, see Screenshot below

Thanks for help.

BR, Deborah

video-jam-flv.png (26.6 kB)
Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • Best Answer
    Jan 15 at 09:08 PM

    hi Deborah,

    Flv files should be supported. See here:

    https://help.sap.com/viewer/user_help/fe887bb7b6e747b3af9a1e886d7267bb.html

    And it also looks like the upload was successful. Depending on the size of the video the rendering can take a little bit.

    If this isn’t displayed by tomorrow please open a support ticket.

    Thanks,

    Christian

    Add comment
    10|10000 characters needed characters exceeded