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Former Member
May 13, 2008 at 12:36 AM

sending a service desk message to Shared distribution list

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Hi All

I have created an action and condition profile

The action profile sends mail. The condition is to send the mail when the status is New and Priority is 1 or 2.

I want this mail to be sent to a distribution list.

I have assigned the distribution list in the action profile but I am not getting any mails .

Can some one shed light into it.

Thanks

Badri