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Former Member

SAP Hybris Marketing 1608 - doesn't work - permanent license and subscription package are OK

Hello,

we've had activated the CAL-Instance „SAP Hybris Marketing 1608“ in Sept. 2017 successfully.


We've bought a SAP subscription package and installed a permanent SAP license (see at this attachement).

ymkt-license.jpg

Now - suddenly - the access at "SAP Hybris Marketing 1608" doesn't work (no SAPGUI, No Web-Access) - only root at Linux is possible.

I've found this error message in

:/usr/sap/SYM/DVEBMGS00/work/dev_w11

vi dev_w11
SQLERRTEXT
: only commands for license handling are allowed in current state
CSELECT VERSION FROM SVERS;
B***LOG BZA=> table SVERS does not exist on
database[dblink1419]
M***LOG R19=> ThDbConnect, db_connect (
DB-Connect 004096) [thDatabase.c 88]
Min_ThErrHandle: 1
M*** ERROR => ThInit: db_connect (step
TH_INIT, thRc ERROR-DB-CONNECT_ERROR, action
STOP_WP, level 1) [thxxhead.c2513]

What can I do?

Best Regards

Frank

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2 Answers

  • Jan 17 at 03:31 PM

    Hello Frank,

    Have you also installed the HANA permanent license key? If not, please see the getting started guide for more information.

    Best regards,

    Stanimir

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    Former Member
    Jan 18 at 07:21 AM

    Hello Stanimir,

    thank you for you answer, this I hadn't see yet, I'll try it.

    Best regards

    Frank

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