we've had activated the CAL-Instance „SAP Hybris Marketing 1608“ in Sept. 2017 successfully.
We've bought a SAP subscription package and installed a permanent SAP license (see at this attachement).
Now - suddenly - the access at "SAP Hybris Marketing 1608" doesn't work (no SAPGUI, No Web-Access) - only root at Linux is possible.
I've found this error message in
SQLERRTEXT : only commands for license handling are allowed in current state
CSELECT VERSION FROM SVERS;
B***LOG BZA=> table SVERS does not exist on database[dblink1419]
M***LOG R19=> ThDbConnect, db_connect ( DB-Connect 004096) [thDatabase.c 88]
M*** ERROR => ThInit: db_connect (step TH_INIT, thRc ERROR-DB-CONNECT_ERROR, action STOP_WP, level 1) [thxxhead.c2513]
What can I do?