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Jan 17, 2018 at 03:03 PM

SAP Hybris Marketing 1608 - doesn't work - permanent license and subscription package are OK

84 Views Last edit Jan 17, 2018 at 04:24 PM 4 rev

Hello,

we've had activated the CAL-Instance „SAP Hybris Marketing 1608“ in Sept. 2017 successfully.


We've bought a SAP subscription package and installed a permanent SAP license (see at this attachement).

ymkt-license.jpg

Now - suddenly - the access at "SAP Hybris Marketing 1608" doesn't work (no SAPGUI, No Web-Access) - only root at Linux is possible.

I've found this error message in

:/usr/sap/SYM/DVEBMGS00/work/dev_w11

vi dev_w11
SQLERRTEXT
: only commands for license handling are allowed in current state
CSELECT VERSION FROM SVERS;
B***LOG BZA=> table SVERS does not exist on
database[dblink1419]
M***LOG R19=> ThDbConnect, db_connect (
DB-Connect 004096) [thDatabase.c 88]
Min_ThErrHandle: 1
M*** ERROR => ThInit: db_connect (step
TH_INIT, thRc ERROR-DB-CONNECT_ERROR, action
STOP_WP, level 1) [thxxhead.c2513]

What can I do?

Best Regards

Frank

Attachments

ymkt-license.jpg (26.8 kB)
ymkt-activated.png (14.1 kB)
ymkt-license.jpg (26.8 kB)