In our landscape, we are having different requirement i.e. whenever we are scheduling reports from BO, the sender email id should be email@example.com and then we need to add one external name with that specific mail id and it should look like "SAP BO" firstname.lastname@example.org. If i add the external name like "SAP BO" <email@example.com>, then the report is getting failed. Please suggest a possible way to achieve this.
Thanking you in anticipation.