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Adding external name in BO 4.1 SMTP configuration

Jan 17 at 07:04 AM

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Former Member

Dear All,

In our landscape, we are having different requirement i.e. whenever we are scheduling reports from BO, the sender email id should be no-reply@domain.com and then we need to add one external name with that specific mail id and it should look like "SAP BO" no-reply@domain.com. If i add the external name like "SAP BO" <no-reply@domain.com>, then the report is getting failed. Please suggest a possible way to achieve this.

Thanking you in anticipation.

Obinna.

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1 Answer

Joe Peters Jan 17 at 01:04 PM
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Are you actually including the double quotes in the address? That might be causing the problem. If you just use:

SAP BO<no-reply@domain.com>

it should work.

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Former Member

Dear Joe,

Thanks for your input. I tried the mentioned format and its throwing the below attached error message.

Please suggest.

Obinna.

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It appears that your SMTP server is not accepting it. You might find a more descriptive error in the AJS logs.

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