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Former Member

Intermittent spinning circle web intelligence in space of seconds

Hi,

We have noticed the following.

Have a tiny report - takes approx 1 second to run - tiny report.

However, sometime when login and try run, the circle keeps spinning, then if hit cancel and try run again can run instantly. Then can try few seconds and takes ages. database quite enough resources etc.

No changes, same browser, machine, bo version etc.

Any thought son what could be causing this spinning circle - this spinning circle is intermittent.

Using bo4.

Thanks

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2 Answers

  • Jan 17 at 02:32 PM

    webi processing server busy. or the network between client and server... check what load the server has during those moments when its taking long time.

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    Former Member
    Jan 17 at 03:33 PM

    Thanks for update.

    server looks to have enough spare memory though quite high.

    We have 4 webi processing servers to spread the load and literally seconds apart can get spinning wheel.

    I'm thinking may be more related to network though is there any way we can prove this is cause?

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