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Former Member
May 09, 2008 at 10:00 AM

Missing folder structure in zip file from Theme Editor

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Hi all gurus!

I have an interesting problem with this background: I want to change the customer brand image in the portal header and do som other modifications. For this reason I have made a copy of one of the standard portal themes, as I'm supposed to do, and I have downloaded that zip file from the portal.

When unzip this file i get the following files: its.zip, log.html, metadata.properties, portal.zip and upgrade.xml. As I have understood it that is the correct content. Now I'm supposed to unzip the file "portal.zip" and reach amongst other folders the one named "prtl". In this one there is a folder named "images" and under that one is "header" found and in THAT folder the change of picture is done.

Now for the problem: when I unzip "portal.zip" I just get the content of some property file, NO folders what so ever! If I try to unzip "its.zip" I can see the folder structure under that folder!

If I open the structure with Total Commander I can see the missing folders! But I can't do the copying of the image, the whole structre gets duplicated when I save! I thought the zip file was corrupt so I made another copy and downloaded it but with the same result!

Has anyone had the same problem???

Best regards

Benny Lange