on 05-09-2008 8:14 AM
Hi,
We have maintained a default product category in the system, but it is not getting picked up correctly when we click on "requirement link" after clicking on "Shop" link.
For one org hierarchy the correct default product category is getting picked, but in other product hierarchy is fails to pick the default product cat. Basically it does not recognizes the default product category and thus displays the last selected one.
Kindly guide how to proceed. Confirm if any further info is needed.
Thanks & Regards
Nidhi Goel
Hi. Have you tried debugging this to see where the product cataegory is coming from? There might be a table entry you can find or something that is cauing it.
Failing that I would ask SAP, have you raised an OSS message for it?
Regards,
Dave.
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Hi. Have you specified the correct source system for the product categories on the org unit where it is not working?
Regards,
Dave.
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Hi,
Checked the source system and it is correct.
Strangely, it picks the correct default product category for user belonging to diff org structure.
Example:-
User for which it is not working belongs to org hierarchy -
CORP-> EMEA-> EMEA->EMEA
For all user under this org structure, it does not pick the correct default category. And it's only with few of the product category that default is not recognized.
User for which it is working belongs to-
CORP->GOQ->GOQ->GOQ->GOQ->Buyer
Thanks
Nidhi
this category is local or from backend?
is it present in SRM tables
COMM_CATEGORYT
COMM_CATEGORY
BR
Dinesh
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