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saplikey: failed to connect to the database during Database Refresh using SWPM

Dear Experts,

Currently, we're performing homogenous system copy with option Database Refresh using SWPM (Software Provisioning Manager).

In SWPM execution phase Create ICM userstore, we're struck with error saplikey: failed to connect to the database. By mistake, SAPSCHEMA user was changed in HANA database. Anyway we reset it back using hdbuserstore commands. We still get the same error result.

In sapinst.log, we found the following error:

WARNING 2016-10-19 16:08:17.782 (root/sapinst) id=modlib.jslib.childAppReturn

Execution of the command "/usr/sap/SID/SYS/exe/uc/linuxx86_64/saplikey pf=/usr/sap/SID/SYS/profile/SID_DVEBMGSXX_server -install_first_temp XXXXXX" finished with return code 2. Output:

saplikey: failed to connect to the database.

Any ideas, please?

Thanks & best regards,

Sreenu

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1 Answer

  • May 06, 2017 at 01:11 AM

    I know this is an old thread, but it may help to others having the same error. We found this document helpful in the community blogs:

    Troubleshooting Hdbuserstore key issues : https://blogs.sap.com/2016/08/15/troubleshootinghdbuserstorekeyissues/

    Basically the same as SAP Note 2250144 - FAQ: SAP HANA Secure User Store

    Regards

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