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Former Member

CCMS alert not running automatically

Hi,

Can take little time and read this one and please let me know where i am getting mistake, and is anyone can fix alert please let me know

Thanks in Advanced

1. SAPKB64020 Basis Support Package 20 for 6.40 imported at 13.12.2007

2. check SU01 User Roles SAP_BC_BASIS_ADMIN, SAP_BC_ALM_CUST, SAP_ALM_ADMINISTRATOR, SAP_BC_ALM_ALERT_USER

3. check SU01 comm.meth: e m a i l

4. User Profile: S_A.SCON, SAP_ALL

5. SMTP configured fine, internal mail works fine

6. RZ21 - Copied CCMS_OnAlert_Email to ZCCMS_OnAlert_Email

Execution Tab: Function Modle (SALO_M A I L_IN_CASE_OF_ALERT)

Execute method on group (any server)

Control Tab: Execute method (Periodically in dialog process

Startup method group (checked -Execute method immediately after monitoring segment start- )

Selected (On all application servers)

Paramaters Tabe: SENDER: awan_t

RECIPIENT:user @ company . com

RECIPIENT-TYPEID: U

SUBJECT_ALERT: This is CCMS from $SID

$NODENAME

$SEGMENT: Segment name node (= $INSTANCE )

Release Tabe: (Checked Auto-reaction)

7. RZ20 - SAP CCMS Monitor Templates

--> Entire System

--> XDV

--> Appication Server

--> SID ID

--> Operating System

--> Memory

--> Free Memory

Selected Free memory and click properity

Performance Attribute Tab: Comparison value (Selected Last reported value)

Green to Yellow 10MB

Yellow to Red 20MB

Red to Yellow 10MB

Rest from yellow to green 5mb

Method Tab: Data collection method: CCMS_Mem_Collect_c

auto-reaction method: zCCMS_OnAlert_mail

Analysis method: CCMS_OS_Analze

8. Goback to MTE Free memory (Refresh) and click open alert pushbutton

it shows Free memory [ 1 Alert ], 49BM < 20 MB current value below throshold value

9. click Extras from menu and actived mantannce function

10. Goto EDIT from menu --> Nodes (MTE) --> Start method --> Start auto-reaction method

11. I received e-mail when I started auto-reaction method

Alert not running automacally ?

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1 Answer

  • avatar image
    Former Member
    May 09, 2008 at 09:37 AM

    >

    > Startup method group (checked -Execute method immediately after monitoring segment start- )

    > Selected (On all application servers)

    first try to deflag those two.

    make a test-run? still does not work?

    >

    > Paramaters Tabe: SENDER: awan_t

    > RECIPIENT:user @ company . com

    > RECIPIENT-TYPEID: U

    > SUBJECT_ALERT: This is CCMS from $SID

    > $NODENAME

    > $SEGMENT: Segment name node (= $INSTANCE )

    > Release Tabe: (Checked Auto-reaction)

    check that user awan_t has a valid e-mail adress in client 000 of $SID. use transaction SU01 for this check. please note the user should not be locked, should be of type 'dialog'.

    make another test-run ...

    >

    > 7. RZ20 - SAP CCMS Monitor Templates

    > --> Entire System

    > --> XDV

    > --> Appication Server

    > --> SID ID

    > --> Operating System

    > --> Memory

    > --> Free Memory

    > Selected Free memory and click properity

    > Performance Attribute Tab: Comparison value (Selected Last reported value)

    > Green to Yellow 10MB

    > Yellow to Red 20MB

    > Red to Yellow 10MB

    > Rest from yellow to green 5mb

    > Method Tab: Data collection method: CCMS_Mem_Collect_c

    > auto-reaction method: zCCMS_OnAlert_mail

    > Analysis method: CCMS_OS_Analze

    i'm sorry, i haven't got these ... at least not from MEMORY downward, so i have to assume they are correct.

    >

    > 8. Goback to MTE Free memory (Refresh) and click open alert pushbutton

    > it shows Free memory [ 1 Alert ], 49BM < 20 MB current value below throshold value

    that doesn't look right: 49 is not less than 20! should that not be 49MB > 20MB?

    >

    > 9. click Extras from menu and actived mantannce function

    > 10. Goto EDIT from menu --> Nodes (MTE) --> Start method --> Start auto-reaction method

    > 11. I received e-mail when I started auto-reaction method

    >

    >

    > Alert not running automacally ?

    additionally check your SMTP-setup. check for requirements for user SAPSYS as per note [176492|https://websmp130.sap-ag.de/sap(bD1kZSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=176492] and [429265|https://websmp130.sap-ag.de/sap(bD1kZSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=429265].

    please do come back here and tell us if you found a solution and what it was.

    thanks.

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    • Former Member Former Member

      >

      >

      > My question why we have to define this user in client 000, is that good idea ? if i want to sent local user just like normal user so will i have to define that user in client 000 ?

      >

      i guess so. but you will have users in client 000 anyway, won't you? there should be no problem having at least one (which you would also need for doing SPAU/SPAM in case of upgrades or patches). why this is in client 000 i cannot say.maybe this has something to do with 'hard-coded' users like SAPSYS?

      >

      > -


      >

      > about memory

      > 8. Goback to MTE Free memory (Refresh) and click open alert pushbutton

      > it shows Free memory 1 Alert , 49BM < 20 MB current value below throshold value

      > that doesn't look right: 49 is not less than 20! should that not be 49MB > 20MB?

      >

      > I know its not right but I changed figures becuase I wants to check it...

      >

      > -


      as i said, i shall trust you on this - i have no way of prove.

      >

      > In notes 176492

      >

      > - The method dispatcher is automatically executed every 5 minutes (rdisp/autoabaptime is 300) on each application server for short, automatic methods of the monitor architecture to be executed. This dispatcher is processed under the SAPSYS system login name in client 000.

      > Therefore, the sender of the alert documents must always be a dialog user in client 000.

      >

      > I don't understand this ? but I check profile paramater : (rdisp/autoabaptime is 300) thats ok, but what is SAPSYS user ?

      >

      this should not disturb you. you won't see SAPSYS in transaction SU01. please check in transaction RZ03 that all the system programs are enabled and running.

      >

      > -


      >

      > In Notes: 176492

      > Execute all configuration steps in CEN only. Call transaction RZ21 there and select -> Technical infrastructure -> Assign central auto-reactions. In this screen, you can execute all the steps for defining, assigning and processing central auto-reaction methods:

      >

      > as you know that I am using NW 2004s, WebAS 620, I would like to create only auto-re-action method not CEN, central auto reaction... is that posible ? anyway!! I am trying to create now CEN

      >

      > -


      >

      > http://www.flickr.com/photos/25222280@N03/2476435126/sizes/o/

      > http://www.flickr.com/photos/25222280@N03/2476435136/sizes/o/

      >

      this should not concern you. this is only for a setup where you want to observer various other systems. do not meddle with CEN at this moment, please - let's try to find the one error first 😊

      Edited by: Mylene Euridice Dorias on May 9, 2008 5:46 PM

      typo: it's not 'mettle' but 'meddle'. sorry. i'm not a native ...