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Former Member
May 08, 2008 at 03:13 PM

Question on Agent assignment in a Task?

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Hi Guys,

If i have a TASK, for which i have maintained POSSIBLE agents in agent maintenance screen but i have not ASSIGNED any RESPONSIBLE agent in the workflow definition( i mean i am not using any rules or role or workflow initiator option in the task) I am leaving the agent field empty in the task . What will happen during runtime.

will the system send a workitem to all the Possible agents( ITS NOT A GENERAL TASK)?

OR

will the system throw any error? Will it create any workitem at all? if not then where to check the error?

Thanks

Chky

~ Will allocate points for helpful answers