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Down payment with Credit card transaction

Former Member
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Hi Gurus

We have a business scenario where we collect few installments of down payments from the customer before delivering the services to them. We give options of payment like Check and Credit Card(CC) payment.

We planned to address this by milestone billing with downpayment request and closing invoice ZF2. While configuring the CC along with the milestone downpayment, we found that the Down payment request would create only noted item, not real accounting debit/credit entries. So, we are getting a hard error F5702 - Balance in Transaction Currency.

Is there any way to create a down payment in SD, not just down payment request like FAZ.

Is there any way to link credit card to the down payment request FAZ so that FI can pick it up and process further.

Please let me know your thoughts...this is issue is a flaming hot in our list of to-do's, I would appreciate your quick responses.

Many Thanks in advance.

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Answers (2)

Answers (2)

Former Member
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For downpayment you have to create a deffered account for recieving the first part of the payment from the customer. During final collection fo the payment reconciliation to G/L could be done.

There are condition type AZWR( not very sure) for downpayment, please customise your system accordingly.

Thanks

Former Member
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These are my thoughts only.

In normal business process, Down payments are arranged with the customer and on a due date, a down payment request (SD billing document) is sent to the customer. The down payment request (SD) is automatically posted in Financial Accounting (FI) as a down

payment request. The item has special G/L indicator F, which ensures that posting is statistical. Basically, until the customer makes a down payment, there is nothing business can do.

One way of getting through your requirement is that you could arrange with your customer that on the date down payment request, is sent to customer, you would get the amount cleared from his credit card (credit card info stored in customer master record).

As next step, you could get authorization from clearing house and settle the amount towards down payment.

Former Member
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Hi

Thanks for the reply. Our business need is to process Credit card at the order entry and bill the card every month a small portion of the amount and charge the remaining as the last and final payment, during when we will realize that as Revenue.

So, we need to collect the payment from credit card during billing the down payment installments in real time. We have Paymetric as our PCI middleware.

Any suggestions is appreciated..thanks

Former Member
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You could collect your money at Order stage.

Where are you going to transfer amount received from credit card company?

System cannot determine GL posting accounts until billing is done.

May be, your FI consultant could help you in this requirement.

Former Member
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Hi Kamesh

Thanks for the reply. At the order stage, SAP standard gets only authorization from credit card company. Only at the billing stage, we get the final charge on the authorized amount. Our FI is clueless as we are.

Please let me know if there is a way to get credit card charged at the order level itself, that would be of great help to us.

Thanks

Thiyag

Former Member
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I feel you could think over following options

1. As advised by Aditya, post receivables to a deferred account (you could discuss this with your FI) and adjust the amounts once billing is done.

2. Configure your order type to be similar to cash sales order type 'CS'. In this case invoice is printed. You could realise your amounts from credit card company. Posting in FI is made to a cash settlement account, not to the customer. Once billing is done you could have amounts posted to correct customer account (you could discuss this with your FI).

3. Configure your order type to be order related billing. Once order is saved, sales order amount is authorized by credit card company. You could immediately create billing document to realise your amounts from credit card company.

Former Member
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Hi

Thanks for the reply.

But, We still not finding a way to create a down payment in SD. All we can do in SD is creating down payment request only (FAZ billing type) , which creates a noted item not a dr/cr entries. Because of this reason, there is no Credit card account entries..

I am not sure configuring the cash sales process would help us address the issue. We are going t o be using Spl GL indicator.

I am going to talk to Paymetric in few days, will update if any new solution is found.

Thanks

Thyaga

Former Member
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Hi

Paymetric could not support this. Just for your information.

Tiag

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