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Former Member
May 08, 2008 at 11:58 AM

Synch Service stopping in the middle

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Hi,

The Synch Service seems to be stopping in the middle for one of my live client. I have scheduled the windows service to run every 30 minutes but for some reasons it is stopping in the middle and it requires manually deleting the lock file and restarting the synch service.

If you look at the log file the Synch stopped at 6:49 with the below error and we restarted at 10:35

Why it is throwing “OUTOFMEMORY” error?

Any permanent fix for this on going issue?

<event>

<messagetype>E</messagetype>

<date>2008-05-08 06:49:34.96</date>

<synchmodule>Synch</synchmodule>

<message>Failed during inventory synch with unhandled error:

Unable to cast COM object of type 'System.__ComObject' to interface type 'SAPbobsCOM.Recordset'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{8CA3AB92-1930-4511-4AA8-82D53C3150C3}' failed due to the following error: Not enough storage is available to complete this operation. (Exception from HRESULT: 0x8007000E (E_OUTOFMEMORY)).

at NetPoint.SynchSBO.SBOObjects.SBOWarehouse..ctor(Company company, SecurityTicket st)

at NetPoint.SynchSBO.Synch.SynchInventory()</message>

<synchmethod>SynchInventory()</synchmethod>

<objecttype />

<objectid />

</event><event>

<messagetype>I</messagetype>

<date>2008-05-08 06:49:34.97</date>

<synchmodule>Synch</synchmodule>

<message>Starting SynchNotification.</message>

<synchmethod>SynchNotification()</synchmethod>

<objecttype />

<objectid />

</event><event>

<messagetype>I</messagetype>

<date>2008-05-08 06:49:35.00</date>

<synchmodule>Synch</synchmodule>

<message>Completed SynchNotification.</message>

<synchmethod>SynchNotification()</synchmethod>

<objecttype />

<objectid />

</event><event>

<messagetype>S</messagetype>

<date>2008-05-08 10:35:53.53</date>

<synchmodule>Synch</synchmodule>

<message>Starting SynchAll</message>

<synchmethod>SynchAll()</synchmethod>

<objecttype />

<objectid />

</event>

Any suggestions will be appreciated!

Please let me know if I need to report this to SAP Support through Suser number?

Regards,

Mohan