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Former Member
May 08, 2008 at 09:33 AM

Prevent dunning for customers already dunned in level 3

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Hi All,

We have a requirement from the client that customers already dunned at level 3 should not be dunned again in the next dunning run, even though the invoice is still an open item.

In other words, an ivoice once included in level 3, should not be included again in the next run, even though it is still open.

The dunning procedure has 3 dunning levels.

Any pointer to achieving the same are welcome.

Regards,

Nisha