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May 07, 2008 at 02:30 PM

error in dunning run

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We had a dunning run in which we were expecting to get almost 10,000 SVNs (pre termination notifications) but we only got 370 of them.

I checked the dunning proposal and activity runs and everything is okay. The back. jobs also finished succesfully.

When i try to open the application logs from fpvb, i get a pop up saying that " <account # of the 371st contract that i was expecting"> was not closed. !!

tech info shows its message no. EMMA142

any idea why the dunning activity only processed a few and what can else can i check ?

Edited by: sahil shangari on May 7, 2008 5:01 PM