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Former Member
May 07, 2008 at 12:27 PM

Upgrade to CRM2007 fails during phase START_J2EE_INITIAL

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Hi everybody,

We are trying to upgrade from CRM 5.0 to CRM 2007 (dual stack).

We have successfully completed the PREPARE and JPREPARE.

During the upgrade phase START_J2EE_INITIAL we are getting the following error:

Could not start J2EE Engine instance with name J2EE and number 59 of the standard system.

Could not start instance 59.

The troubleticket says the following:

Trouble Ticket Report

Upgrade to SAP CRM 2007

SID................: D03

Hostname...........: an-0404

Install directory..: /usr/sap/D03

Upgrade directory..: /usr/sap/D03/jupgrade

Database...........: Oracle

Operating System...: $(/J2EE/StandardSystem/ServiceInstance/BCCentralServicesInstanceHost/OpSysType)

JDK version........: 1.4.2 IBM Corporation

SAPJup version.....: 1.1.111

Source release.....: 700

Target release.....: 700

Current usages.....: AS;JCRM;MBX;DI;AAS;CRM-APP

ABAP stack present.: true

The execution of UPGRADE/UPGRADE/START_J2EE_INITIAL ended in error.

Could not start J2EE Engine instance with name J2EE and number 59 of the standard system.

Could not start instance 59.

More information can be found in the log file /usr/sap/D03/jupgrade/log/START_J2EE_INITIAL_TJI_05.LOG.

+Use the information provided to trouble-shoot the problem. There might be an OSS note providing a solution to this problem. Search for OSS notes with the following search terms:

com.sap.sdt.j2ee.phases.PhaseTypeControlEngine

com.sap.sdt.ucp.phases.PhaseException

Could not start J2EE Engine instance with name J2EE and number 59 of the standard system.

START_J2EE_INITIAL

UPGRADE

NetWeaver Upgrade

SAPJup

Java Upgrade

We have checked the trace file dev_jcontrol and it says:

******************************************************************************

[Thr 182905168832] * ERROR mserrno received (MSEACCESSDENIED)

[Thr 182905168832] * TIME Wed May 7 11:52:26 2008

[Thr 182905168832] * RELEASE 700

[Thr 182905168832] * COMPONENT MS (message handling interface, multithreaded)

[Thr 182905168832] * VERSION 4

[Thr 182905168832] * RC -24

[Thr 182905168832] * MODULE msxxi_mt.c

[Thr 182905168832] * LINE 810

[Thr 182905168832] * COUNTER 27

[Thr 182905168832] *

[Thr 182905168832] *****************************************************************************

[Thr 182905168832] *** ERROR => Can't attach to message server (cid03/3661) [rc = -20]-> terminate [jcntrms_mt.c 374]

[Thr 182905168832] JControlCloseProgram: started (exitcode = -20)

[Thr 182905168832] *** ERROR => MsIModState: not_attached [msxxi_mt.c 3838]

[Thr 182905168832] *** ERROR => Can't modify message server state (state = 7, rc = -3) [jcntrms_mt.c 841]

[Thr 182905168832] JControlCloseProgram: good bye... (exitcode = -20)

We have tried to start the J2EE engine manually by executing the command as stated in the upgrade manual but it returns with a message that the syntax is not correct. We used the following command:

/usr/sap/D03/jupgrade/exe/jcontrol -DSAPSTART=1 pf=/usr/sap/D03/SYS/profile/ D03_SCS61_an-0404

It seems that it tries to connect to the message server at port 3661 but fails to do so. The message server:3661 is the shadow instance. We have added this port to the services in /etc/.

I found this thread from someone who had the same problem, but I do not quite understand what has to be done:

XI upgrade error: SAPJup Error: START_J2EE_INITIAL

I have also searched for notes but I could not find any helpful notes

Any help would be greatly appreciated.