I have trouble with the Marketing Planner Campaign Automization.
I have created a campaign that should send an eMail at regular intervals.
So I did create a campaign element and configured it as described in SAP help (via Java Applet):
Brief overview of my configuration:
Basic data: external id, short text, no workflow selected
Channel: As communication medium i choose eMail, i entered a sender and the email formular.
I also added a segment that contains some business partners.
Whenever I save the application no errors are displayed but when I try to start the campaign I get the error message: Campaign &1: Campaign was not started. On details it says: Message number: CRM_MKTCA_EXECUTION009.
Any Ideas what could be wrong? The campaign automization does not work for any marketing campaign in our system. If I start the campaign element from SAP GUI (Via Target Group to Channel) it works perfectly, but I need the automization.
Thanks beforehand for helping!
P.S.: We are using CRM 5.0, if you need further information, please let me know!