i'm configuring support desk scenario. I think all is fine, but, when i try to create a message i got an error "No authorization to create a message". The RFC destination i am using BACK.
The user i use to create the message has the following roles:
Z_RFC_SYST (Includes S_RFC and S_RFCACL)
and SAP_ALL SAP_NEW profiles.
Anyone knows where is the problem?