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Former Member

Porque después de ejecutar la Tx - FPVA no todas las facturas FICA muestran nivel de reclamo?

1. Saludos a todos,

Espero que alguien me pueda ayudar con la siguiente cuestión de la reclamación: después de ejecutar la transacción FPVA, algunas facturas vencidas no tenían nivel de reclamación, por lo que realizar las siguientes actividades:

- Verificar el registro de la aplicación (FPVA), no mostrar los mensajes de error, pero si los mensajes informativos (3226 Constituido (s) 1 grupo (s) de reclamación y 3229 El nivel de reclamación no se ha aumentado para ningún elemento, entre otros),

- Revisar los datos maestros de los diferentes socios comerciales con nivel de reclamo y sin nivel de reclamo para detectar diferencias,

- Revisar datos de un socio comercial, con el mismo contrato de cuenta con diferentes tipos de documento (DR / FA) con y sin nivel de reclamación,

- La depuración del informe "Z",

In the end, I could not detect the origin or reason why some overdue invoices appear without claim level after executing the process to assign it. Thanks in advance, I look forward to your comments on this.

regards DMDL

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4 Answers

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    Former Member
    Jan 11 at 03:53 PM

    Good morning William!

    The transaction is always executed with that option, just to detect errors; The revised business partners only display informational messages: 3-226: Constituted 1 group (s) of claim

    3-229: The claim level for any item has not been increased

    As far as I review and understand, none of these messages is limiting for the claim level assignment; One of the reviewed cases shows the same messages and the expired documents have the corresponding level of claim. I tell you that all claim levels executed show only informative messages.

    After seeing that the informative messages do not originate, start the search on the internet, but still can not find anything.

    I appreciate your comments.

    regards

    DMDL

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  • Jan 11 at 01:53 PM

    Make sure that you have set the log level to 4 - Additional information. Then the application log will provide details about the reason for failure to dun successfully.

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  • Jan 11 at 10:15 PM

    if message >3 229 is issued then that indicates that the item(s) have not moved to the next level. Possibly they are below $ threshold, or the days in arrears, or the frequency have not been met. You need to check your configuration.

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    Former Member
    Jan 12 at 07:03 PM

    Hi!!

    - The documents are expired for several days, for this reason should be assigned a level of claim or the last of the levels, but does not show anything

    - I understand that there are no limits $ (As I can verify the configuration) the process is generated without considering the amount, only days of expiration.

    The configuration was one of the first points reviewed; I will appreciate the recommendations in this regard.

    regards

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    • when I say details are lacking, I mean specific configuration settings and document details. That information would be required - best would be screenshots of those.

      And what Z report and why? that could be important.

      I think you need to provide more information if you want help here.