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Getting error "The user is locked" in fiori admin url

Jan 10 at 07:12 PM

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Former Member

Dear experts,

I am getting "The user is locked" error while accessing the fiori admin url.

I have checked in system, User is not locked there. I can able to login Fiori launchpad. Given Admin and user roles for the user as well.

Error:

Please help me.

Regards,

Prathyusha B

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Are you logging into the correct client when opening the Fiori Launchpad Designer? Make sure you specify sap-client=<CLIENT> in the URL and try logging in.

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Former Member

Hi Saurabh,

I am logging with same client by using sap-client=<CLIENT> in the URL. Still getting same error.

and I am opening url by transaction /n/ui2/flpd_cust, then also getting same error.

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2 Answers

Ankur Chauhan Jan 11 at 06:44 AM
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Please check the transaction SU01 in ECC, may be the user is locked from backend.

Thanks,

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Former Member

Hi Ankur,

User is not locked in ECC as well.

Fiori launchpad is working fine with same user credentials. But Admin url is getting error.

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Hi,

Please clear the cache and try again.

Thanks,

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Former Member Jan 12 at 04:55 AM
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If the issue still persists -

Check the Network tab in Debugger - Capture the Service URL and run it in /IWFND/GW_CLIENT... see if you get the same error...

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