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SLA report in ITSM

hello, i need to generate report with all available dates from incident block SLA.

In atandard CRM report not all of this dates available.

How can i get this report?

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2 Answers

  • Best Answer
    Jan 16 at 05:45 AM

    Hi Anton,

    In FM CRM_ORDER_READ, check the export table ET_APPOINTMENT.

    -Ricky.

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  • Feb 01 at 08:49 AM

    Thanks! it is what i need.

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