post incoming payment process open items error message

[Former Member]

Hello,

When doing incoming payment process for open items one error message shows :"The difference is too large for clearing". It seems I have to input some amount in cash discount area.But actually the case discount amount is 0 in SO condition.

Could you please help me on this issue?

Thanks

[Former Member]

ok

[former_member217082]

Hi ling zhang

In F-28 you can clear the amount but you need to give the exact amount for that customer.

The possible reason for getting that error while clearing is that customer must be having already some more open line items.

Just go to FBL5N and check the open line items and the total amount of that payer and then go to F-28 and then clear the amount

Regards

Srianth

[Former Member]

The invoice or billing document can only be completed successfully when the values from both fields on the bottom right match: Amount entered and Assigned.

If several opens items are available, you can deactivate these open items by double clicking on the amount field.

This should solve your problem.

Otherwise report back so that we could see other options.