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Open Lumira 2.1 with BO Mobile App - takes a long time


we are testing the BO Mobile App for iOS. When we open a lumira 2.1 Dashboard (created with the Designer) it takes about 4-6 Minutes. When we open the same Dashboard via OpenDocument-Link on the iPad, it just takes a few seconds:

Active Processing Groups: <default group>

Step 1: Total time: 1609 ms, Lumira Designer time: 1430 ms, data sources time: 179 ms
Step 2: Total time: 1337 ms, Lumira Designer time: 1183 ms, data sources time: 154 ms
Step 3: Total time: 1 ms, Lumira Designer time: 1 ms, data sources time: 0 ms

Application steps: 2
Overall time: 2946 ms, Overall Lumira Designer time: 2613 ms, Overall data sources time: 333 ms

Our BI is on 4.2 SP 05 with the Lumira 2.1 AddOn. The Mobile App in Version 6.7.6 is installed on an iPad Air.

Has anyone an idea how we can improve the performance in th BI-App?

Best regards


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2 Answers

  • Feb 02, 2018 at 09:54 AM

    Hello Daniel,

    same problem on my side! (BI 4.2 SP5; Lumira 2.1 Server-Add-on)

    I try to open an existing mobile application on the BO Mobile app on the iPad Pro, created with DS 1.6 SP3 and I just got a blue screen instead of an application.

    A little bit frustrating!

    Did you open a ticket for your issue?

    Best regards!


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  • Feb 26, 2018 at 09:44 AM

    Hello Daniel,

    Please raise an Incident with SAP to look into the issue in more detail.



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