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Former Member
May 02, 2008 at 03:29 PM

Black box on smartform when printing on b&w printer


We have an issue where part of our header box is printing totally black when printing on a black & white printer. When printing on color it looks correct...white background with black printing. When printing to a black & white printer part of our header information is being printed with just a giant black box over it. I've checked the output options and the shading is set to zero saturation so I'm not sure why this is happening. It's also not the entire box but only a section of it.

Thanks in advance for any help.