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Create Service Confirmation to update labor cost in Statistic Internal Order

Hi Experts,

I have requirement to create Statistic Internal Order in CO from CRM Service Order, I have successfully created I/O, but when create Service Confirmation as follow up transaction from Service Order to confirm labor cost of service to I/O, I found below error

Transmission log

  • Enter a sender (Notification E BK 031)
  • No true sender object entered (Notification E BK 175)
  • No true receiver object entered (Notification E BK 176)
  • Document contains errors (Notification E BK 202)

Anyone please advise the solution. Thanks in advance.

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1 Answer

  • Jan 17, 2018 at 01:55 AM

    Hello Nuchaya,

    Good day,

    Usually the error is raised because plant in table OFIC_PLANT_SRV in not the right one.

    System reads table MARC in R3 using the material and plant as keys while the plant comes from OFIC_PLANT_SRV. If no entries are found from MARC, system assumes that the materials are procured externally and creates expense items. But for these expense items, no cost element exists.

    You may try below steps to review the customizing.

    1. Execute T-Code SPRO, go to following path:
      Customer Relationship Management
      -Master Data
      -Organizational Management
      -Cross-System Assignment of Organizational Units
      -Assign Plant and Storage Location to Service Organizational Units
    2. Add below similar entries according to your scenario. Users must respect one of the following patterns to set the plant and storage location:

      Service OrganizationService TeamService EmployeePlantStorage LocationSRVORG01SRVGRP01SRVTEC01PLANT01STORAGE01SRVORG02SRVGRP02*PLANT02STORAGE02SRVORG03**PLANT03STORAGE03***PLANT04STORAGE04

    Hope above could help you solve the error.



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